Thursday, August 21, 2014

Social Business More than Doubles Since 2012 - Pacesetters Are Seeing the Biggest Wins

A new post on SocializeMe:

IBM's Center for Applied Insights has just released their 2014 Business Tech Trends report, which surveyed over 1,400 decision makers across 15 industries around the world to find out how businesses are deploying key technologies. The study found that social business is now being deployed by 70 percent of enterprises! That is more than double the number of enterprises (34 percent) that were deploying social business solutions in 2012.

Pacesetter enterprises, which regard big data and analytics, cloud, mobile and social technologies as critical to their success and adopt them ahead of their competitors, have seen amazing results from integrating social into their DNA:

  • Pacesetters are achieving improved customer experience through social at six times the rate of other enterprises.

  • Additionally, 72 percent of Pacesetters are seeing enhanced communication and collaboration across the organization and ecosystem through their social initiatives, which is also six times more than other enterprises!

  • Furthermore, Pacesetters report that they are expanding into new markets and segments at three times the rate of other enterprises.

It's clearer now than ever that having a social business strategy is imperative. But with 70 percent of enterprises deploying social, how do you get results like the Pacesetters? Stay tuned – I'm working on a post now that will tell you how!

The following graph indicates the deployment gains since 2012:

If you missed the webcast in which Sandy Carter, General Manager of Ecosystem Development, IBM, made the exciting Business Tech Trends announcement, not to fear you can re-watch it here!

from Socialize Me

Wednesday, August 6, 2014

Greene, Tweed Takes SocBiz Approach to Content Management

Managing intranet content might seem like an inherently social endeavor, yet many companies still approach it in a siloed, decentralized manner. Greene, Tweed used to be one of those companies, with content management employees struggling to collaborate and share information on project work. Recognizing the need to foster innovation in a more effective manner and to keep all of its employees connected as it expanded globally, the Pennsylvania firm partnered with IBM on a collaboration solution and quickly saw results.

The solution was IBM Connections software, and Greene, Tweed chose it because it “supports the way we already work together,” according to Dennis Potts, portal architect at Greene, Tweed. The company develops and manufactures high-performance materials and engineered solutions for industries such as aerospace, oilfield and semiconductor. With facilities across the Americas, Europe and Asia, the firm has realized real benefits from integrating social business tools with intranet content management.

For instance, Greene, Tweed has improved global project team efficiency, reduced IT costs and allowed project teams to meet their Six Sigma performance benchmarks. Plus, the solution is keeping employees connected. As Gerald D’Ambra of Greene, Tweed internal communications says, “By integrating our intranet content through one source — IBM Connections — we’re making it faster and easier to share company information, news and success stories.”

Click here to read more about Greene, Tweed's social business approach to content management.

from Social Business Insights Blog